Refund Policy

When a refund applies

You are entitled to a full refund of any advance paid if we cancel your booking, if the vehicle does not arrive, or if the service delivered differs materially from what was confirmed.

Partial refunds apply where a trip was cut short for reasons attributable to us, calculated on the unused portion of the journey.

When it does not apply

Cancellation charges described in our Cancellation Policy are deducted before any refund is issued.

Charges already incurred on your behalf — tolls paid, state entry taxes, hotel or entry bookings made for a package — are non-refundable.

Timelines

Approved refunds are initiated within 3 working days of approval. Depending on your bank or payment method, the amount typically reflects within 5 to 7 working days after that.

How to request a refund

Email Rajlaxmienterprises0811@gmail.com with your booking ID and a short description of the issue, or call +91 9113116041. We acknowledge every request within one working day.